Guides for businesses making the switch

Plain-English advice on the ISDN and PSTN switch-off and moving to VoIP.

ISDN and PSTN switch-off: what to do

What is changing, what depends on your old lines, and how to prepare.

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How we move you from ISDN to VoIP

The step-by-step approach that keeps your business answering calls.

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Questions and answers

Fifteen common questions about VoIP, answered simply.

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Using Internet to carry phone calls, is no longer ‘Revolutionary’!

28/12/2014

Firstly, let’s get rid of the technical terms … ‘Session Initiation Protocol’ (SIP) is the common standard providing the signalling protocols to set up & control ‘Voice over…

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VoIP Myths and Legends

08/12/2014

The Internet is full of information about IP-PBX, or VoIP, phone systems. But, although some of this material can be quite useful, much of it isn’t accurate or…

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Is your business ready for winter black-outs?

10/11/2014

We have seen headlines in the last month, revealing that the UK’s power reserves are dangerously low! “Britain’s energy systems operator said that a recent spate of power plant…

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Case Study: ICT for Lindacre Land Rover Service Centre

22/10/2014

Greg Rashbrook, Managing Director of the Lindacre Land Rover Service Centre, was faced with a challenge that has caused problems for many businesses. He needed to move his…

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The top five benefits of VoIP:

16/07/2014

    1. Convergence:   Convergence is about having one bunch of hardware and wires to carry all of your business; voice, video, media and data. It’s very…

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Hosted VoIP v’s on-premise IP-PBX

09/07/2013

Not only do you need to be aware of VoIP – but you need to be aware of the ways that VoIP systems can be provided for your…

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Starting business comm’s from scratch with VoIP

25/05/2013

As a start-up business, you might think that a feature-rich VoIP telephone system, is something to consider way down the line. That’s after you’ve got your business up…

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Network design and VoIP call quality …

09/04/2013

“Where are you talking to me from – the Moon?” VoIP telephone systems use Local Area Networks (LAN’s), consisting of routers, network switches, data cabling, and servers –…

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3CX makes Skype a part of your business

26/03/2013

When we describe our 3CX phone system, we are often asked … “Is it like Skype?” Yes – 3CX and Skype share some similarities (they are both VoIP),…

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Using Least Cost Routing to cut business costs …

16/02/2013

Are you dreading that next phone bill? Least Cost Routing [LCR] provides a set of rules for your phone system, to enable it to guide outgoing calls over…

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