Category: VoIP
Network design and VoIP call quality …
09/04/2013
“Where are you talking to me from – the Moon?” VoIP telephone systems use Local Area Networks (LAN’s), consisting of routers, network switches, data cabling, and servers –…
Read more3CX makes Skype a part of your business
26/03/2013
When we describe our 3CX phone system, we are often asked … “Is it like Skype?” Yes – 3CX and Skype share some similarities (they are both VoIP),…
Read moreUsing Least Cost Routing to cut business costs …
16/02/2013
Are you dreading that next phone bill? Least Cost Routing [LCR] provides a set of rules for your phone system, to enable it to guide outgoing calls over…
Read moreBroadband Internet … & getting camels through the eyes of needles!
19/01/2013
We are finally beginning to see the roll-out of ‘Fibre to the Cabinet’ [FTTC] broadband Internet services, with leased-line type bandwidths, but at enterprise-grade ADSL costs. However, looking…
Read moreUsing ‘Call Groups’ to route customer calls
07/01/2013
A potential supplier is called, and the phone rings and rings – and the call isn’t answered! Do they ring again? – or do they try a different…
Read moreMake your Sales Campaigns ‘smart’ with an IP-PBX
16/12/2012
3CX & Yeastar IP-PBX systems have some very good and helpful features that lend themselves to making it easy to handle sales & marketing campaigns. For example, you…
Read moreIs VoIP as reliable as analogue and ISDN?
11/12/2012
VoIP telephone systems are capable of using analogue and ISDN lines just like other telephone systems. But – it’s when they use Internet that their cost savings and…
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