Category: VoIP
Unified Communications 101
11/05/2023
What is Unified Communications?: Unified Communications (UC) is an integrated group of communications and collaboration tools, wrapped up in an accessible User eXperience (UX) – which can include;…
Read moreCloud Computing: 4 key Benefits to Business Performance
16/11/2022
Cloud computing has been around for years now, but how many businesses have embraced this technology over office based solutions? According to the International Data Group, 69% of…
Read moreIs VoIP a cost-effective solution for telecoms?
11/10/2022
As a small business (or even a large one), you will be looking for a cost-effective solution for your telecoms needs. VoIP services are now the systems of…
Read moreWi-Fi without the fuss
02/09/2022
Mobility is changing how and where we work – and Wi-Fi is a major part of that change. While home Internet might involve a single wireless router, business…
Read moreReducing Social Isolation and New Technology: loneliness in older adults
09/08/2022
Addressing Social Isolation in older adults and Vulnerable People Addressing social isolation is a real challenge, and you might think that social isolation and new technology would be…
Read moreA reliable & unbreakable internet connection
15/07/2022
Recently, a customer asked us to provide a reliable and unbreakable internet connection using 4G mobile data, in addition to their ‘traditional’ land-line delivered broadband. Two factors affected…
Read moreRing Groups – useful in Business phone systems
12/07/2022
Most business phone systems can ‘group’ user extensions so that a call to a single number will ring on several phones – making a ‘ring group’ (also known…
Read moreISDN & PSTN Switch Off 2025: The end of the line
07/07/2022
ISDN Switch Off 2025 At the end of December 2025, ISDN switch-off will become a reality. Openreach will turn off ISDN and dial-tone on analogue lines in the…
Read moreCordless headsets – freedom to roam
06/06/2022
Many of us face the dilemma of needing to move within our workplace – yet we also need to answer calls from our customers without delay. We have…
Read moreGDPR, Data and Call Recording
13/04/2022
We’re all pretty familiar with GDPR by now, which came into effect in May 2018 and replaced the Data Protection Act. The legislation was passed through the European…
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